brant Privacy Policy

This page describes what we collect when you use brant and how we keep that data protected. We operate our platform across Indonesia, serving players in jurisdictions where our services are legally available, and we take your privacy seriously. When you register, deposit through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), or play our games, you share certain information with us — your email, phone number, identity documents, and transaction history. We handle all of that data with encryption, limited access, and clear policies about who sees it and why.

Our privacy practices follow Indonesian data-protection principles and international standards. We don't sell your personal data to advertisers or marketers. We don't share your gaming history with third parties without your consent. We don't retain your information longer than necessary. If you have questions about how we handle your data, our support team is available via in-app chat, email, or phone during business hours in Jakarta, Surabaya, Bandung, and Medan time zones.

By using brant, you consent to the practices outlined in this policy. If we make material changes to how we collect or use your data, we'll notify you by email or in-app message and ask for your renewed consent before the change takes effect.

What Data We Collect on brant

We collect different types of data depending on what you do on brant. When you register, we collect your email address, phone number, and a password you create. During KYC (Know Your Customer) verification, we collect a photograph of your national ID card, passport, or driver's license, as well as a selfie showing your face. We use this information to verify your identity and prevent fraud.

When you deposit or withdraw, we collect transaction data — the amount, the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account), and the date and time. Our payment processors also collect this data to complete the transaction and comply with anti-money-laundering regulations.

When you play games on brant, we collect data about your gaming activity — which games you play, how much you wager, the outcomes, and your balance. We use this data to calculate your account balance accurately, detect cheating or fraud, and analyze gameplay patterns to improve our platform. We also collect technical data: your device type (Android or iOS), your IP address, your internet connection type, and the version of our app you're running. This helps us optimize brant's performance and troubleshoot technical issues.

How We Use Your Data

We use your data for specific, legitimate purposes. First, we use it to operate brant — to verify your account, process your deposits and withdrawals, calculate your winnings, and enable you to play our games. Without this data, we can't provide our service.

Second, we use your data to protect brant and its players. We analyze gaming patterns to detect cheating, fraud, or money laundering. We monitor for suspicious account activity — for example, multiple accounts from the same device or repeated failed login attempts. We verify your identity to comply with legal requirements and prevent identity theft.

Third, we use your data to comply with law and regulation. Indonesian financial laws and international standards require us to collect identity data, maintain transaction records, and report suspicious activity to authorities. When we receive a legal request — for example, a court order or a law-enforcement investigation — we may be required to disclose your data.

Who Has Access to Your Data on brant

Your data is kept within brant's systems and is accessible only to employees and contractors who need it to do their jobs. Our support team may access your account data to help resolve disputes or troubleshoot technical issues. Our finance team may access transaction data to process withdrawals and detect fraud. Our compliance team may access your KYC data to verify your identity and meet regulatory requirements.

We work with third-party service providers — payment processors, hosting providers, and security vendors — who may access your data on our behalf. When we share your data with a third party, we ensure they have a legal agreement obligating them to protect your data and use it only for the purpose we specified. For example, when you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your bank (online payment, e-wallet, mobile banking, local payment), those payment processors receive your transaction data to complete the payment. We don't control how they use that data after the transaction, but their privacy policies typically protect it as well.

We don't sell your data to advertisers, and we don't share your gaming history with third parties without your consent.

Data Retention and Deletion

We retain your data for as long as we need it to serve you and comply with legal requirements. Your account data (email, phone, password) is retained as long as your account is active. Your KYC data (ID photos, selfie) is retained for three years after your last account activity, as required by Indonesian financial regulations. Your transaction data is retained for five years to comply with anti-money-laundering rules. Your gaming data is retained as long as needed to calculate payouts and investigate disputes — typically until the end of the calendar year after your last activity.

If you close your account, we retain your data for the retention periods above to comply with law. We then delete or anonymize your data so it can no longer identify you. You can request earlier deletion in certain cases — for example, if you believe we've collected data unlawfully — by contacting our support team.

Cookies and Tracking

When you use brant on a web browser, we use cookies — small text files stored on your device — to remember your login status, your preferences, and your session. Cookies allow you to stay logged in without re-entering your password on every page. We use both session cookies (deleted when you close your browser) and persistent cookies (retained for a set period, typically 30 days).

We also use analytics tools to track how you use brant — which pages you visit, how long you stay, what you click on. This helps us understand usage patterns and improve the platform. We use this data in aggregated, anonymized form — we don't track individual users by name. You can disable cookies in your browser settings, though this may limit brant's functionality.

Your Rights Over Your Data

You have rights regarding your data on brant. You can request a copy of all the data we hold about you by contacting our support team. You can request that we correct data if it's inaccurate — for example, if your address is wrong. You can request that we delete your data (subject to legal retention requirements). You can object to how we use your data for analytics or marketing purposes. To exercise any of these rights, email us or contact us via in-app chat with your request and proof of identity.

We'll respond to your request within 30 days. If your request is complex or requires us to access systems across multiple platforms, we may need up to 60 days. We won't charge a fee for most requests, though we may charge a reasonable fee if your request is excessive or repetitive.

Data Security and International Transfers

We protect your data using industry-standard encryption (SSL/TLS) when data travels between your device and our servers. We also encrypt data at rest — when it sits on our servers — using strong encryption keys. We limit access to your data with role-based permissions: only employees who need your data to do their job can access it. We regularly test our security with external audits and penetration testing.

Our servers may be located outside Indonesia. When we transfer your data internationally, we ensure it's encrypted during transit and that the receiving country has adequate data-protection laws. If you're concerned about your data being processed outside Indonesia, contact us and we'll explain the specific safeguards in place.

Contact and Updates

If you have questions about how brant handles your data, contact our support team via in-app chat, email, or phone. Our team responds to data-privacy questions within a few business days. If we update this privacy policy, we'll notify you by email and ask for your consent if the changes are material. Your continued use of brant after an update constitutes acceptance of the new policy.

Our Commitment to Your Privacy

We built brant around trust. We collect only the data we need to operate our platform, comply with law, and protect our players. We don't sell your data. We don't share it with marketers or advertisers. We don't use it to discriminate against you or make unfair decisions about your account. We encrypt it, limit who can access it, and keep it only as long as necessary.

We know you're trusting us with sensitive information — your identity documents, your transaction history, your gaming patterns. We take that trust seriously. If we ever breach your data, we'll notify you immediately and help you take steps to protect yourself. Our privacy practices are transparent, and we're happy to answer questions about how we handle your information.

If you have concerns about how we handle your data that our support team can't resolve, you also have the right to file a complaint with your local data-protection authority or pursue legal remedies under your jurisdiction's laws. We're committed to working with you to address any privacy concerns.